Hospitality

Reservations and concierge, 24/7.

Restaurant bookings, hotel check-in inquiries, after-hours concierge. The agent handles peak-hour overflow without staffing up. Pre-built templates included for restaurants, hotels, and event venues.

Reception agentAppointment agent

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Outcomes

What teams in Hospitality are seeing

90%

Inbound capture rate

Missed peak-hour calls

24/7

Concierge coverage

5 min

Setup with template

Real Scenarios

What your AI agents actually do

Reservation booking

Diner calls to book a table. Agent checks availability, confirms party size, books the slot, sends WhatsApp confirmation.

Modification requests

Guest wants to change a booking. Agent checks alternatives, confirms, updates the system.

After-hours concierge

Hotel guest dials reception at 2am. AI handles routine requests (towels, late checkout) and escalates emergencies to the manager.

Multi-language support

International guests get answered in their preferred language with no language barrier.

Why Expedio

Built for hospitality

Calendar integration with restaurant reservation systems

Multi-language support for international guests

Reception agent handles peak hours without staffing up

Voice + WhatsApp for guests on either channel

Build your Hospitality agent today.

Free 14-day trial. No credit card. Connect a SIP trunk or WhatsApp number and ship.

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