Healthcare

Appointment booking and triage — fully automated.

Let patients schedule, reschedule, and cancel appointments over phone or chat. The agent checks availability, confirms details, sends reminders, and flags urgent symptoms for immediate human escalation.

Appointment agentReception agent

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Outcomes

What teams in Healthcare are seeing

72%

Reduction in no-show rate

24/7

Booking availability

90%

Inbound calls captured

5 min

First agent live

Real Scenarios

What your AI agents actually do

Appointment booking & rescheduling

Patient calls or messages. Agent checks the clinic calendar, finds a slot, books it, sends WhatsApp confirmation.

Automated reminder calls

Day-before reminders go out as outbound calls. Patients can confirm, reschedule, or cancel right there.

Prescription refill requests

Authenticated patient requests a refill. Agent captures details, routes to the prescribing doctor.

Symptom triage with escalation

Urgent symptoms trigger immediate handoff to a clinician. The agent never tries to diagnose.

Why Expedio

Built for healthcare

HIPAA-aware retention policies and audit logs

Calendar integration with appointment slots, reminders, callbacks

Triage escalation with full context preserved on handoff

WhatsApp + voice from one agent — for patients who prefer messaging

Build your Healthcare agent today.

Free 14-day trial. No credit card. Connect a SIP trunk or WhatsApp number and ship.

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