Replace first-line IVR with AI agents that understand natural language, resolve common queries, create tickets, and escalate only what genuinely needs a human. Your team focuses on complex cases — the AI handles the rest.
Outcomes
60%
Reduction in average handle time
7/10
Calls resolved without human
100%
Calls transcribed and tagged
< 5 min
From sign-up to first live call
Real Scenarios
Customer calls about an existing order or account. Agent looks up status in real time, reads the result, offers follow-up actions.
Caller reports an issue. Agent gathers details, opens a ticket with full transcript, routes to the right team.
When the AI can't resolve, supervisor sees the conversation, hits Listen/Whisper/Barge-in, and takes over without dropping the call.
Calls outside business hours get answered, classified, and queued for the right team in the morning.
Why Expedio
Free 14-day trial. No credit card. Connect a SIP trunk or WhatsApp number and ship.